For consumer protection, we cannot make significant changes to shipping addresses after placing an order (for example, shipping to an entirely different city or state), unless the updated address matches the billing address on file with the credit card company. If you need to change your shipping address significantly (other than to the billing address), please request an order cancellation (if possible). Once cancellation is confirmed, you may place a new order with the correct shipping address. If the required address change is minor, for example, the wrong house or apartment number, please contact us for assistance by using the help desk system or by sending an email to help@orders.riverswallart.com.