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I placed an order but didn’t get a confirmation email—what should I do?

Please check your spam/junk folder first, as confirmation emails sometimes get filtered there. If you still can't find your confirmation email,…

How can I track my order?

Track your order status by using the trac

What happens if I forget to use a promo code or coupon?

Should you forget to include any applicable coupons during checkout, contact us within 6 hours of placing an order. We will adjust the total…

Can I split my order and ship items to different addresses?

We cannot split a single order to ship to multiple addresses. However, you can place separate orders for items going to different addresses,…

How can I track my order status?

Track your order status by using the tracking link sent to your email or by logging into your account. Please contact us via our chat feature…

What happens if my order is lost in shipping?

If your order appears to be lost in shipping, please contact us as soon as possible using our contact form (https://www.riverswallart.com/pages/contact).…

Do you have a physical store I can visit?

We do not have a physical storefront and currently conduct business online only. All orders are placed through our website and shipped directly…

How can I contact customer support?

You can reach our customer service team through our chat feature and by using our contact form (https://www.riverswallart.com/pages/contact).…

How do I apply a coupon code?

Enter your coupon code in the designated field at checkout. If you're having trouble, please contact our support email by using our contact…