For consumer protection, we cannot make significant changes to shipping addresses after placing an order (for example, shipping to an entirely…
We cannot split a single order to ship to multiple addresses. However, you can place separate orders for items going to different addresses,…
Yes, an option for faster shipping is available during checkout. This option is only for shipping times; we do not offer rush fees for manufacturing…
30‑Day Guarantee—Contact us within 30 days to activate our 30-day "Love It" Guarantee; the 30-day period begins when the order is confirmed…
If your order appears to be lost in shipping, please contact us as soon as possible using our contact form (https://www.riverswallart.com/pages/contact).…
Yes: Free shipping is available on all orders within the contiguous United States.
To change your password: 1) Log into your account, 2) Go to account settings/profile, 3) Select "Change Password", 4) Follow the prompts.
Orders can sometimes be modified within 6 hours by contacting our customer service team. Orders can begin production within 3 hours if the order…
Orders can usually be canceled or modified within 6 hours by contacting our customer service team. Please note that orders placed during normal…
Standard shipping typically takes 2 to 4 business days after production. Faster shipping options are available at checkout for a fee.
Return shipping is free within the contiguous United States. For orders in HI or AK, customer may be responsible for return shipping.
If you encounter a shipping issue, please contact us by using our contact form (https://www.ri
Refunds are processed within 4-6 business days of an approved return and are issued to the original payment method. Outbound shipping charges,…
We currently only ship within the United States. Additional shipping fees apply for orders to Hawaii and Alaska.
Our 30 day return period begins from delivery date. This is confirmed by tracking information provided by our shipping carriers.
