For consumer protection, we cannot make significant changes to shipping addresses after placing an order (for example, shipping to an entirely…
Orders can sometimes be modified within 6 hours by contacting our customer service team. Orders can begin production within 3 hours if the order…
If you encounter a shipping issue, please contact us at help@orders.riverswallart.com. We'll need your order number and description of the…
No: We do not ship internationally. We only ship to US addresses.
30‑Day Guarantee - Contact us within 30 days to activate our 30 Day "Love It" Guarantee; the 30-day period begins when the order is confirmed…
We currently only ship within the United States. Additional shipping fees apply for orders to Hawaii and Alaska.
Return shipping is free within the contiguous United States. For orders in HI or AK, customer may be responsible for return shipping.
Yes: Free shipping is available on all orders within the contiguous United States.
Refunds are processed within 4-6 business days of an approved return and are issued to the original payment method. Outbound shipping charges,…
Standard shipping typically takes 2 to 4 business days after production. Faster shipping options are available at checkout for a fee.
If you received the wrong item, please contact us at help@orders.riverswallart.com within 7 days of delivery. We will arrange for the correct…
If your order hasn't arrived within the expected timeframe, please check your tracking information. If there seems to be a delay, contact…
Tracking information is sent to your email within 24 hours after your order ships. You can also find tracking details in your account under…
Track your order status by using the tracking link sent to your email or by logging into your account. Please contact us via our chat feature…
If your order arrives damaged, please take photos of the damaged box and product and contact us at he
