We're here to help

Can I order custom-sized artwork?

No: Custom sizing is unavailable. The sizes we offer are: Fine Art Prints: 8x10, 11x14, 16x20 Canvas: 18x24, 20x30, 24x32, 30

Can I customize the images on your products?

No: Images cannot be customized.

Can I upload my own photography?

No: We currently do not support uploading custom photography for printing purposes. We encourage you to browse our broad selection of artwork…

How long after ordering will my artwork ship?

All orders are custom-made by hand. Fine art prints require 3-4 days of production time before shipping; all canvas art requires 4-6 business…

Can I use different photos for each panel in a multi-panel piece?

No: Multi-panel customization with different photos is unavailable.

Do Fine Art Prints come with a frame?

Fine Art Prints are delivered unframed, allowing you to select a framing style that complements both your artwork and home décor. Many customers…

Do you offer unstretched or rolled canvas options?

No: Unstretched/rolled canvases are not available.

Which countries do you ship to?

We currently only ship within the United States. Additional shipping fees apply for orders to Hawaii and Alaska.

When will my order ship?

All orders are made by hand. Orders generally ship within 3 to 6 business days after purchase. Print orders typically ship 2 to 4 days after…

What is your return policy?

30‑Day Guarantee - Contact us within 30 days to activate our 30 Day "Love It" Guarantee; the 30-day period begins when the order is confirmed…

What materials do you use in your products?

Our prints are produced using the following materials to ensure longevity and quality: For Fine Art Prints: 310 GSM Hahne

How long will shipping take?

Standard shipping typically takes 2 to 4 business days after production. Faster shipping options are available at checkout for a fee.

Where can I find detailed product specifications?

Product details can be found on product pages. For additional information not listed, please contact us at help@orders.riverswallart.com.

What are your products made out of?

Our prints are produced using the following materials to ensure longevity and quality: For Fine Art Prints: 310 GSM Hahnemuhle® William…

What is a canvas-wrapped print?

A canvas-wrapped print is artwork printed directly onto canvas material and stretched around a wooden frame. The image continues around the…