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Can I customize the images on your products?

No: Images cannot be customized.

Can I order custom-sized artwork?

No: Custom sizing is unavailable. The sizes we offer are: Fine Art Prints: 8x10, 11x14, 16x20 Canvas: 18x24, 20x30, 24x32, 30

Can I use different photos for each panel in a multi-panel piece?

No: Multi-panel customization with different photos is unavailable.

Can I upload my own photography?

No: We currently do not support uploading custom photography for printing purposes. We encourage you to browse our broad selection of artwork…

Do Fine Art Prints come with a frame?

Fine Art Prints are delivered unframed, allowing you to select a framing style that complements both your artwork and home décor. Many customers…

How do I apply a coupon code?

Enter your coupon code in the designated field at checkout. If you're having trouble, please contact our support email at

Do you offer local pickup options?

No: Local pickup is unavailable at this time.

Do you offer unstretched or rolled canvas options?

No: Unstretched/rolled canvases are not available.

Will the printed color match my screen?

While we strive for color accuracy, there may be slight variations between what you see on your screen and the final printed artwork. This is…

How is a Fine Art Print shipped?

Your Fine Art Print will be carefully packaged to ensure it arrives in perfect condition. Smaller prints are protected in hardboard mailers,…

Will I receive exclusive offers if I subscribe to your newsletter?

Yes: Newsletter subscribers may receive offers not available elsewhere.

Can I place an order by phone?

We're sorry, but we do not accept phone o

Can I change my order after it's been placed?

Orders can sometimes be modified within 6 hours by contacting our customer service team. Orders can begin production within 3 hours if the order…

How do I return my order?

To initiate a return, contact our support team at help@orders.riverswallart.com. We will provide further instructions at that time.

What is your refund policy?

Refunds are processed within 4-6 business days of an approved return and are issued to the original payment method. Outbound shipping charges,…