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Do you offer free shipping options?

Yes: Free shipping is available on all orders within the contiguous United States.

Is expedited shipping available at checkout?

Yes, an option for faster shipping is available during checkout. This option is only for shipping times; we do not offer rush fees for manufacturing…

Which countries do you ship to?

We currently only ship within the United States. Additional shipping fees apply for orders to Hawaii and Alaska.

Do you offer free return shipping?

Return shipping is free within the contiguous United States. For orders in HI or AK, customer may be responsible for return shipping.

What is your return policy?

30‑Day Guarantee—Contact us within 30 days to activate our 30-day "Love It" Guarantee; the 30-day period begins when the order is confirmed…

How can I change my shipping address after placing an order?

For consumer protection, we cannot make significant changes to shipping addresses after placing an order (for example, shipping to an entirely…

How long will shipping take?

Standard shipping typically takes 2 to 4 business days after production. Faster shipping options are available at checkout for a fee.

How do I resolve a shipping problem?

If you encounter a shipping issue, please contact us by using our contact form (https://www.ri

What happens if my order is lost in shipping?

If your order appears to be lost in shipping, please contact us as soon as possible using our contact form (https://www.riverswallart.com/pages/contact).…

What is your refund policy?

Refunds are processed within 4-6 business days of an approved return and are issued to the original payment method. Outbound shipping charges,…

Can I change my order after it's been placed?

Orders can sometimes be modified within 6 hours by contacting our customer service team. Orders can begin production within 3 hours if the order…

What materials do you use in your products?

Our prints are produced using the following materials to ensure longevity and quality: For Fine Art Prints: 310 GSM Hahne

What are your products made out of?

Our prints are produced using the following materials to ensure longevity and quality: For Fine Art Prints: 310 GSM Hahnemuhle® William…

What should I do if my artwork arrives damaged?

If your order arrives damaged, please take photos of the damaged box and product and contact us by using our contact form (

Can I split my order and ship items to different addresses?

We cannot split a single order to ship to multiple addresses. However, you can place separate orders for items going to different addresses,…