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Do you offer free shipping options?

Yes: Free shipping is available on all orders within the contiguous United States.

Which countries do you ship to?

We currently only ship within the United States. Additional shipping fees apply for orders to Hawaii and Alaska.

Do you offer free return shipping?

Return shipping is free within the contiguous United States. For orders in HI or AK, customer may be responsible for return shipping.

What is your return policy?

30‑Day Guarantee - Contact us within 30 days to activate our 30 Day "Love It" Guarantee; the 30-day period begins when the order is confirmed…

How long will shipping take?

Standard shipping typically takes 2 to 4 business days after production. Faster shipping options are available at checkout for a fee.

Do you ship internationally?

No: We do not ship internationally. We only ship to US addresses.

What is your refund policy?

Refunds are processed within 4-6 business days of an approved return and are issued to the original payment method. Outbound shipping charges,…

How do I resolve a shipping problem?

If you encounter a shipping issue, please contact us at help@orders.riverswallart.com. We'll need your order number and description of the…

How is a Fine Art Print shipped?

Your Fine Art Print will be carefully packaged to ensure it arrives in perfect condition. Smaller prints are protected in hardboard mailers,…

When will my order ship?

All orders are made by hand. Orders generally ship within 3 to 6 business days after purchase. Print orders typically ship 2 to 4 days after…

How do I apply a coupon code?

Enter your coupon code in the designated field at checkout. If you're having trouble, please contact our support email at

Do you offer local pickup options?

No: Local pickup is unavailable at this time.

How can I get tracking information for my order?

Tracking information is sent to your email within 24 hours after your order ships. You can also find tracking details in your account under…

Can I change my order after it's been placed?

Orders can sometimes be modified within 6 hours by contacting our customer service team. Orders can begin production within 3 hours if the order…

How do I return my order?

To initiate a return, contact our support team at help@orders.riverswallart.com. We will provide further instructions at that time.