Refunds are processed within 4-6 business days of an approved return and are issued to the original payment method. Outbound shipping charges, if any, are non-refundable.

We have a 30 Day Guarantee policy. Contact us within 30 days to activate our 30 Day Love It Guarantee; the 30-day period begins when the order is confirmed delivered according to tracking information.

The shipping carrier may require photo evidence for damaged shipments; please be prepared to submit photos when contacting us. RiversWallArt reserves the right to remake the same order free of charge OR to provide a refund for the damaged products.