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What is your refund policy?

Refunds are processed within 4-6 business days of an approved return and are issued to the original payment method. Outbound shipping charges,…

What is your return policy?

30‑Day Guarantee—Contact us within 30 days to activate our 30-day "Love It" Guarantee; the 30-day period begins when the order is confirmed…

What happens if I forget to use a promo code or coupon?

Should you forget to include any applicable coupons during checkout, contact us within 6 hours of placing an order. We will adjust the total…

Do you offer free return shipping?

Return shipping is free within the contiguous United States. For orders in HI or AK, customer may be responsible for return shipping.

How do I return my order?

To initiate a return, contact our support team by using our contact form (https://www.riverswa

What should I do if I received the wrong item?

If you received the wrong item, please contact us by using our contact form (https://www.river

When does the return period begin?

Our 30 day return period begins from delivery date. This is confirmed by tracking information provided by our shipping carriers.

What should I do if my artwork arrives damaged?

If your order arrives damaged, please take photos of the damaged box and product and contact us by using our contact form (

Do you offer wholesale or bulk discounts?

We do not currently offer wholesale or bulk discounts. 

How can I change my shipping address after placing an order?

For consumer protection, we cannot make significant changes to shipping addresses after placing an order (for example, shipping to an entirely…

Can I cancel or change my order after placing it?

Orders can usually be canceled or modified within 6 hours by contacting our customer service team. Please note that orders placed during normal…

How can I cancel my order?

Orders can usually be canceled within 6 hours by contacting our customer service team. Please note that orders placed during normal business…

Do you offer gift wrapping?

No: Gift wrapping is unavailable at this time.

How do I apply a coupon code?

Enter your coupon code in the designated field at checkout. If you're having trouble, please contact our support email by using our contact…

Do you offer digital downloads?

We do not offer digital downloads. All our products are physical prints and canvases that are manufactured in our Texas facility and shipped…