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What is your return policy?

30‑Day Guarantee—Contact us within 30 days to activate our 30-day "Love It" Guarantee; the 30-day period begins when the order is confirmed…

When does the return period begin?

Our 30 day return period begins from delivery date. This is confirmed by tracking information provided by our shipping carriers.

Do you offer free return shipping?

Return shipping is free within the contiguous United States. For orders in HI or AK, customer may be responsible for return shipping.

What is your refund policy?

Refunds are processed within 4-6 business days of an approved return and are issued to the original payment method. Outbound shipping charges,…

How do I return my order?

To initiate a return, contact our support team by using our contact form (https://www.riverswa

Do you offer local pickup options?

No: Local pickup is unavailable at this time.

What should I do if I received the wrong item?

If you received the wrong item, please contact us by using our contact form (https://www.river

What happens if I forget to use a promo code or coupon?

Should you forget to include any applicable coupons during checkout, contact us within 6 hours of placing an order. We will adjust the total…

Will I receive exclusive offers if I subscribe to your newsletter?

Yes: Newsletter subscribers may receive offers not available elsewhere.

Do you offer gift wrapping?

No: Gift wrapping is unavailable at this time.

What is a canvas-wrapped print?

A canvas-wrapped print is artwork printed directly onto canvas material and stretched around a wooden frame. The image continues around the…

What should I do if my artwork arrives damaged?

If your order arrives damaged, please take photos of the damaged box and product and contact us by using our contact form (

Where are your production facilities located?

Our production facilities are located in Texas.

Do you offer unstretched or rolled canvas options?

No: Unstretched/rolled canvases are not available.

Do you offer limited edition prints?

We do not offer limited edition prints. We generally only add artwork that we plan to keep in stock, ensuring customers can purchase their favorite…